An integrated system
The website mymondi.net serves as a central access point. Starting from the product pages, articles from the PERGRAPHICA® and Color Copy ranges are linked directly with suitable sources of supply. This service is open to customers in Germany, Switzerland, France, Italy and Great Britain. The purchasing process is handled by a network of long-standing partners and supplemented by a web shop operated by paper merchant Europapier.
Bernhard Cantzler, Head of Marketing and Business Development at Mondi Uncoated Fine Paper, explains the reasoning behind this: “For us, digital and analogue go hand in hand. We use digital possibilities and our distributor network so our customers can get Mondi papers for their analogue projects quickly and reliably. We want to make sure that our paper enthusiasts get exactly the paper they want. This digital approach has been well received.”
With the new setup, Mondi completes its range of digital platforms. mymondi.shop has been providing ordering and service options to direct customers for over five years. “mymondi.shop is reserved for customers with larger order quantities. With the latest extension, companies that need smaller quantities can buy them via mymondi.net. mymondi.net is our public website for Mondi brands, which was previously limited to information and inspiration and now also allows you to source our papers,” Bernhard Cantzler explains.
48 hours from one sheet
Most orders are processed via Mondi’s existing distributor network. In the United Kingdom, the respective web shops of long-standing Mondi partners have been fully integrated. Customers are redirected directly to the specific product page to keep the ordering process short. If specialties from the PERGRAPHICA® and Color Copy range are not offered by the distributor network, there is a web shop operated by the international paper dealer Europapier.
“This allows us to offer a broad portfolio of specialties. Products that are perhaps bought less often are available in the web shop. As a specialist in fine paper with many years of experience in international logistics, Europapier is a reliable partner who can also process complex orders in a short time,” explains Daniel Richter, Managing Director of Europapier Austria.
Interested parties can obtain a comprehensive portfolio via the web shop. Whether extra-long digital formats from Color Copy original, the 31 PERGRAPHICA® Colours or PERGRAPHICA® envelopes, the web shop ships within 48 hours, usually with a minimum order quantity of one sheet. For transport, Europapier relies on special packaging that protects even large formats.
“We are delighted to be collaborating on this extraordinary project. The pilot phase has now been successfully completed and the shop is well received,” he adds.
All partners work together along the value chain, which results in optimised coordination. Many years of close cooperation, expertise in their respective areas of responsibility and future-oriented thinking of the partners involved put customer needs in the foreground.
“mymondi.net, as a central point of contact, guides paper lovers intuitively through the decision-making and ordering process – quickly and easily to the right paper,” concludes Bernhard Cantzler.